mdl97's Privacy Policy

Introduction and Purpose of This Policy

The mdl97 platform handles the personal data of players in Myanmar responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website mdl97.mom.

By accessing and using this website, you are considered to have agreed to the terms of this policy. If you have any further questions not covered by this policy, you can reach our 24/7 customer support.

Personal Data We Collect

When you register an account and play on mdl97, we collect the following types of information—

2.1 Information You Provide Directly

• Name and date of birth
• Contact email address
• Phone number (for verification)
• Payment method details (KBZPay, Wave Money, AYA Pay, and bank transfer)
• Login credentials (username)

2.2 Automatically Collected Information

• IP address and browsing location (state/region level)
• Browser type and operating system
• Pages visited and gameplay history on the site
• Cookie and session data
• Login and logout times (based on Myanmar Standard Time — MMT UTC+6:30)

2.3 Information Received from Third Parties

Transaction confirmation data for deposits and withdrawals routed through payment processors (such as KBZPay) falls under this category. That data is used only for financial security checks and fraud prevention.

Purposes for Using Personal Information

We use the data we collect only for the following purposes—

• Account Management: To register, verify, and service your mdl97 account
• Processing Transactions: To handle your deposit and withdrawal requests
• Customer Support: To respond to your enquiries via 24/7 live chat and email
• Security and Fraud Prevention: To prevent account takeovers and bot activity
• Legal Compliance: To comply with applicable laws and regulations
• Platform Improvement: To analyse and improve the player experience
• Promotions and Bonuses: To manage the bonus offers you participate in

We will not use your data in any way beyond the purposes stated here.

Cookies and Tracking Technologies

mdl97.mom uses cookies and similar technologies to improve your experience on the site. A cookie is a small piece of data stored in your browser.

Types of Cookies We Use

• Essential Cookies: Used to keep the site running correctly and to maintain your session
• Functional Cookies: Used to remember your language preference and display settings
• Analytics Cookies: Used to understand how the site is being used

You can block cookies through your browser settings, but note that some site features may be affected.

Personal Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to any third party. However, we may disclose it where necessary in the following situations—

• Service Providers: Companies that help us deliver our services, such as payment processors and KYC verification firms — they must handle your data only as we instruct
• Legal Requirements: Where disclosure is required by applicable law or a court order
• Fraud Prevention: Actions taken to prevent money laundering or to protect players
• Business Mergers: If a company merger or acquisition occurs, any data transfer will be carried out in line with this policy

Data Security Measures

We have strong technical and operational security measures in place to protect your information from unauthorised access, alteration, disclosure, and destruction—

• SSL/TLS Encryption: Data transferred between the site and our servers is end-to-end encrypted
• Access Controls: Our staff can only access the data they need to do their job
• Audit Logging: Records are kept of who accessed data and when
• Regular Security Audits: We routinely check for vulnerabilities that need to be patched
• Data Backups: Regular backups are taken to prevent data loss

No computer network can be guaranteed 100% secure, but we always work to protect your data using the best security practices in the industry.

Data Retention Period

We retain personal information only for as long as is needed to fulfil the purposes described in this policy, or as required by law.

• Account Data: For the duration your account is open and for the legally required period related to anti-money laundering compliance after it is closed
• Transaction Records: As required by applicable law
• Customer Support Records: For as long as needed to maintain service quality and resolve issues
• Access logs: 90 days to 1 year for fraud detection and security purposes

Once the data retention period ends, your personal information will be securely deleted or anonymised.

Your Rights

Every mdl97 player has the following rights regarding their personal information—

• Right to access: You can request a copy of the personal information we hold about you
• Right to rectification: You can request that inaccurate or incomplete data be corrected
• Right to erasure: You can request deletion of your personal information (where no legal restrictions apply)
• Right to portability: You can receive the personal data we hold about you in a machine-readable format
• Right to object: You have the right to object to certain types of data processing

To exercise any of these rights, contact our customer support team (live chat 24/7 or [email protected]). The time taken to handle your request will depend on its complexity.

Protection of Minors

mdl97 does not provide services to anyone under 21 and strictly enforces the 21+ age requirement. We do not knowingly collect personal information from anyone under 21. If we become aware that this has happened, we will delete it immediately. Age verification checks are carried out regularly.

International Data Transfers

Our service providers may host servers outside Myanmar. When data is transferred outside Myanmar, we put in place safeguards — such as contract clauses — to ensure the level of protection described in this policy is maintained and data protection requirements are met.

Changes to This Policy

We may update this privacy policy from time to time. For significant changes, we will update the date on the website and may notify you through your registered contact details. Continuing to use the platform after any changes are made will be taken as acceptance of the updated policy.

You can check the current version of this policy by the date shown at the top of this page.

Contact Us

If you have any questions, requests or complaints regarding this privacy policy, please contact our customer support team—